FAQs
Who are these online maths courses designed for?
How long dose each course last?
How many students in one class?
Are there different ability levels for each year group?
How would I know which difficulty level is suitable for my child?
Does this course prepare for the 11 Plus exam?
Is it possible to change a class after enrolment?
Does this course have homework?
What should I do if my child misses a class?
What if my child won't take these exams such as 7+ or 11+?
FAQ for registration
Account creation: why it shows ‘error’ when entering the phone number?
Why it shows “International codes are not available” to register for an account?
How can I add a second child to the account?
What do parents need to do after signing up?
How soon after the registration that I can receive the hardcopy learning materials?
How can I change my postal address for receiving learning materials?
FAQ for attending the courses
My child is quite advanced in Year 4, can we join Year 5 course?
Could my child ask questions whenever he wants during the class?
Does this course have homework?
What should I do if my child misses a class?
What if my child has questions about his homework? Would you correctmy child's homework?
FAQ for 11+ exam preparation
My child is preparing for 11+, could you provide 11+ mock papers or realpast papers for us to practice
FAQ for discount
Any discount?
Can I get a discount if I'm signing up for more than one child? (Sibling discount)